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ISO 9001 - Expert Advice Community

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  • Performance Evaluation for ISO 9001:2015

    We have been ISO 9001:2008 certified for many years. We are currently working on the conversion to ISO 9001:2015. I would like to know what documentation is needed for 9.1.1 and 9.1.3?

  • Warehousing Procedure

    We don't really warehouse anything. We are a service but we do maintain a hard file for each of our clients that contains documents and records produced internally or externally. Would it be necessary for us to document the storage of the hard file with the warehousing procedure? Do we have to use every procedure in the tool kit?

  • Relations with subcontractor and ISO 9001

    I want to confirm about the documentation of QMS for subcontractor. If both the main and subcontractor are implementing ISO, then both of them must have records for activities such as material inspection and product inspection.

  • Publishing Quality and Environmental Policy

    Can we publish the company Quality and Environmental policies on the company website? What about Company core values?

  • TS 16949 and ISO 9001

    ​T​S ​16949​ i​s​ applicable after we got ISO 9001?

  • Implementing ISO 9001 in hospital

    We're a big charity hospital that provides medical and surgery care for patients. Lately, the management gave us a commitment to establish ISO 9001:2015 as a step for publishing Quality Culture in our Foundation. I am the responsible person to establish the QMS from scratch. I established ISO 9001:2008 in industrial companies, but it's the first time for me to establish it in a big healthcare foundation currently. I am not afraid of starting, but we need your advice for the start point, we need professional advice and learn important of first and next steps, we need to get the real scoop on the difficulties and challenges of implementation. Could you please help us sending us guidelines?

  • Terms and Definitions

    Do we need to list terms and definitions specific to our organization and our process?

  • Company Profile

    Do we still need a company profile? Where is this covered in the tool kit?

  • Templates review and auditing

    Thank you for always sending the information. I am enjoying putting this all together and your templates are awesome.

  • Implementing ISO 9001

    I want to implement ISO 9001 in my company.
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