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'm trying to figure out what to ask during an audit regarding this portion of clause 184.108.40.206 h) defined responsibilities, definition of escalation process and flow of information, including top management, and customer notification;Thank you.
Company where I work is not very big and activity is related with assembly of wire harnesses for automotive.
Recently I was requested to give info for Lifetime of the product and Warranty management to our OEM potential customer I have read of course IATF points related to this but it's still not very clear.
1. What are obligations related to warranty management from supplier side?
2. What info I have to collect to answer about lifetime?
Sir shall I know whether the IATF procedure format, whether the procedure can be prepared in word or in excel as flow format
If FORD CSRs are available on Iatf global website but organization does not received any intimation from Customer regarding the same. Is it come under the criteria of Major or Minor NC?
I want to buy the documents but I have 1 question before that. I am not sure that we should include or exclude the design process. We don't design the parts but we do design the tooling for the parts.
How to deploy Customer Specific Requirements? We have seven customers out of that two customers are OEM. Is there any matrix or template available?
How to prepare documents as per each clause?
How to execute SPC analysis?