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Documented information of external origin during the certification audit
I need to know if I must have the ISO 9001 2015 standard while the certification audit -
Context and risks
How do we state internal and external issues? -
Using e-signatures
Does e-signatures for approval on procedures is acceptable in ISO -
When to develop a corrective action
I am struggling to understand when I need to complete a non-conformity report and corrective action reports. -
Ideas to formulate objectives
I require ideas to formulate objectives for ISO 9001:2015 -
Design ad development applicability
As going through preparation of documentation for IMS implementation, I have a question if the Procedure of Design and Development is mandatory for our company? We are small service company which provides services in mechanical and electrical installations on different projects and countries. We do not have any products, just sales of services. -
Maintaining certification
Hello, we have an Integrated Management System which was put in place last year. I joined the company in March and the HSEQ director left the company in April. I have no previous HSEQ or ISO experience but have the responsibility of maintaining the standards. -
Consultants and maintaining certification
I would like to know if it is mandatory to have a consultant to maintain the iso certification -
Document control of handwritten documents
We do pump manufacturing and use CNC machining for different impellers, shafts and shells of different kind close to 1000. 12 years back the operator started to document the tool offset and work offset of the different programs on the CNC machine so he can use the same information to run the same part next time. So now we have 5 files containing work offset and tool offset (numerical) for 1000 programs. They are cheat codes developed by the operator not MPI, SOPS and Setup sheets. The quality wants to enter all that information in excel sheet and share it in the company drive. Its hard to enter all of the information and small mistake will crash the machine while using them and I also we think they are just trying to move this cheat codes from files to computer; not even on the company website. So what will the procedure to make this files as controllable documents so we don't need to copy all this in Excel. All this documents are handwritten. -
Context and interested parties in Construction
I want support in knowing examples for 4.1 & 4.2 in ISO 9001:2015 our scope is infrastructure developers & EPC contractors for Civil/Electrical/Hydraulics/Mechanical/Waste Management& Environmental projects