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  • ISO 9001 Internal Auditor qualifications

    As I understood, there aren't any straight standard requirements to get an internal audit certificate for conducting the audit. Does it mean the Certification body cannot raise any NCR during certification if the company internal audit was conducted via non-qualified auditors?

  • Documented Information

    Referring to ISO 9001:2015 Clause 7.5.2 and 7.5.3 - On my external documents, I send my customers such as invoices and PODs do my identification numbers, revision and revision date, etc. have to be visible on the documents?

  • ISO 9001 suppliers' requirements

    "I have a question regarding the need for ISO-9001 certification. We currently require our suppliers to have both ISO-9001 and IATF-16949. Is this required and why?"

  • 9001 Auditor's competency

    Are there any requirements for the auditor to be able to conduct an internal audit and how to ensure the auditor is competent? 
    Are there any requirements for attending internal audit training and getting the certificate?
    Please give me a reference on İSO 19011, if you have any. 

  • Requirement for ISO 9001: 2015 certification in cargo and marine services

    What are the requirements for ISO 9001: 2015 certification in cargo and marine services? 

  • ISO 9001 documents for surveillance audit

    I want to ask what are documents to prepare during the surveillance audit?

  • ISO 9001 questions

    I have few questions that I required answered. As I'm new to ISO 9001 documentation part, I need your help to understand:

    1. What is the difference between issue no. & revision no.? Both are same or different?
    2. Does we need to mention both of them on all documents?
    3. List of mandatory documents which required both of them

  • ISO 9001 Competitor as a interested party

    Can a competitor be identified as an interested party?

  • ISO 9001 Evidence to support the deficiency in internal audit

    In relation to the topic you have discussed Internal Audit, is the information disclosed during the interview enough to take it as a finding, and no need to further check evidence to support the deficiency/non-compliance by the auditee? 

  • ISO 9001 Non-conformance justification

    I wonder if you could possibly help me with the following problem.

    In auditing a client’s Infrastructure function (ISO 9001:2015 clause 7.1.3) I note there is no specific requirement in the standard to retain any documentation. Would this be covered by clause 7.5.1 (b)?

    I am asking because, in the case of documentation being lacking or incomplete, is one justified in issuing a Non-conformance? According to 7.1.3, it doesn’t seem like it; but can it be issued under 7.5.1 (b) even though this specific clause is not being audited?

    Would much appreciate your thoughts on this when you have the time

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