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Is it a requirement for the company to provide a training record of employees who joined before ISO 9001-2015 implementation for audit purposes?
At the moment I intend to implement a QMS based on the ISO 9001: 2015 standard in my company, which is specialized in the sale of electronic products and provides technical assistance services. I would like to know if the procedure for design and development can be applied in my company? Although my company does not produce the products it sells.
I am working on implementing the ISO 9001 standard for an Information Technology company. They do not have any in-house manufacturing of equipment or hardware. They only offer IT services such as Managed Services, Cybersecurity, reseller or Hardware, a reseller of Software, VoIP, Access control.
What clauses will be applicable for them in ISO9001?
Also, do you have a toolkit that is specifically for the IT industry?
I am working with a company who develops no hardware, only ML based software. What are the mandatory clauses of ISO 9001 that apply to them if they need to go for a certification? No manufacturing, no plants, only software. What is the best approach for them?
I want to understand the frame/process that is followed in creating an ISO management documentation - are you able to provide a structure.
Also I liked that a SWOT analysis is carried out. Is a SWOT always carried out?
Can you please clarify what this clause means? what is required? how can I demonstrate compliance?
The organization shall preserve the outputs during production and service provision, to the extent
necessary to ensure conformity to requirements.
NOTE: Preservation can include identification, handling, contamination control, packaging, storage,
transmission or transportation, and protection.
What are examples of needs and expectations of:
- Regional Offices
- Ministry / Government
Can you share with me about how to drive opportunity reports by IQA team, how to start?
The company that we were certified through may not be able to do our surveillance audit. Is a surveillance audit required and if we choose a different company to do our audit, do we have to go through an entirely new certification?