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ISO 9001 - Expert Advice Community

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  • Document hierarchy

    What is the purpose of having Document Hierarchy in the organization and what would be the benefit?
  • External audit 2nd year

     How to deal with External Auditor 2nd year? I want to know more about the Audit questions on 2nd year after completing one year QMS at the organization.
  • Risks and opportunities

    How do we identify risks and opportunities and plan and implement appropriate actions to address them?
  • Context of the organization

     Any reference format available for context identification ?
  • Control of business processes according to ISO 9001

    How to control business processes once ISO 9001 is implemented?
  • Auditing production process

    I have a responsibility to audit d production department of my company, its actually my first time, please can you just give me few tips to go about it.
  • Audit process according to ISO 9001:2015

    Now ISO 9001 2015 published, I want to know the audit process in absence of manual,procedure, records. How to define the risk in processes, it is logical question.
  • Management review and performance evaluation

    I was just wondering if you could please give me some advise on what should be covered in the Management Review for Process Performance and Product Conformity.
  • Quality Objectives and Quality Manual

     We are a company that produces leather (tannery) Trying to write our quality objective and manual to help kick start the process of preparing of stage 1 audit
  • Templates, forms and records

    The difference between forms & templates.For instance I'm doing a internal audit report layout, should it be a form / template. And as per iso must form have the unique form number displayed ?