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My main question is about enforcing the quality management system requirements unto an organization that is required to adhere to them, but where almost all of the top management are negligent of these requirements.
I've had trouble making people address internal audit findings related to their departments. Some findings that were classified as major have remained open and unaddressed for months. Constant reminder emails, personal conversations and conversations on meetings have had very little effect.
To formulate the question, what are the possible ways and what authority can QA hold to force the organization to conform with the requirements.
Wanted to ask a question relating to the AS9100, but probably is touched upon in ISO 9001 too.
8.2.3.2 says “ the organization shall retain documented information as applicable:
A: on the results of the review”
What does that mean?
I have experience of doing internal audits to ukas and ISO standards, however I have just taken on a role of Quality Assurance lead and I think it’s probably a level up which in time will include both Aerospace and Napcap standards . With that in mind can u advise me of any guides or data that will be of benefit to me please